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Tim Hortons already makes your day. Why not let it make your career?
Here's an opportunity to put your front-line managerial experience, your leadership ability and exceptional customer service orientation to the test!
The TDL Group Corp. (Franchisor for Tim Hortons restaurants) is looking for a Corporate Store Manager to manage a store location in Cheticamp, NS. on a 1 year contract. This includes managing staff, costs, scheduling, training, hiring and equipment to ensure that the ALWAYS FRESH standards of quality, service and cleanliness are met.
QUALIFICATIONS: - 3-5 years food service managerial experience - Strong communication skills - Proven leadership ability - Demonstrated customer service experience - Able to operate effectively in fast paced environment
KEY RESPONSIBILITIES: - Ensures that competent staff are on duty at all times through interviewing and hiring new employees, carrying out performance appraisals and taking corrective action where necessary - Supervises customer service staff, production staff, trainers and trainees to ensure all job duties are being fulfilled - Sets goals and objectives with staff and provides guidance and assistance as required - Maintains a safe work environment through compliance with Corporate health and safety policies, i.e. Tim Hortons Health and Safety Manual - Performs sales analysis, labour and throw out calculations on a daily basis - Responsible for daily cash procedures and financial reporting to Corporate Bookkeeper on a weekly basis - Tracks and submits payroll information for all staff - Prepares product requirement orders for bakery and donut items - Comprises weekly profit and loss statements - Responds to store front customer service complaints, resolving problems and turning negative situations into positive situations - Fills in as required for various areas during busy periods to meet deadlines
The TDL Group Corp. is an equal opportunity employer
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